Incident Reports

September 2022

OCPP Network Impaired Performance

Type: Impaired Performance | Status: Resolved

Sep 23 2022 14:47 UTC - Sep 23 2022 18:20 UTC

New chargestation connections and charging sessions across the network experienced impaired performance. Most existing connections and charging sessions remained unaffected during this interval.

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July 2022

SSL Certificate Renewal Issue

Type: Partial Disruption | Status: Resolved

09 July 2022 00:00 UTC - 09 July 2022 04:07 UTC

The API server and CSMS server were not accessible to new HTTPS requests during this time (existing connections were not affected) because the SSL certificate renewal process failed. The issue has been resolved.

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