SLA

Service Level Agreement monitoring enables our enterprise customers to monitor eDRV's API and OCPP service for availability and errors over time.

📘

For Enterprise Customers only

If you're interested in learning more about this feature or request access, please contact us via email at [email protected].

Currently, we provide SLA monitoring for the following eDRV services:

V1.1 API

• Service Availability
• Total number of API requests
• Request counts for successful requests, including HTTP response codes
• Request counts for failed requests, including HTTP response codes

OCPP CSMS

• Service Availability

To access this feature, please navigate to the Developer section within the admin dashboard.