Overview

Discover is the centralized log explorer within AIOps, available from both the Chargestation and Session pages. It brings together every log stream generated by a charger including CPC, Charge, OCPP, Plug, Connector, CarCom, and other charger specific logs into a single searchable interface.

Instead of downloading diagnostics or switching between multiple log files, Discover lets you search, filter, and inspect all charger logs in one place. Whether you're investigating a failed charging session, diagnosing communication issues, or tracking charger behavior over time, Discover provides the tools to quickly find the events that matter.

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Investigating issues with Discover

A typical troubleshooting workflow starts with a single question:

"What happened around the time this charger or session failed?"

Discover is designed to answer that question by helping you:

• Search across all charger logs or narrow the investigation to specific log files.
• Visualize activity over time using the log-volume histogram to identify spikes and periods of interest.
• Quickly isolate failures by highlighting error events and filtering to error logs only.
• Inspect complete log records, including the raw indexed JSON, without leaving the application.
• Verify data freshness before troubleshooting by checking the charger's latest OCPP communication and diagnostics upload.

Everything from locating the relevant logs to inspecting individual events can be done from a single screen.

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Key Features

Unified log search

Search across every available charger log from a single interface.

Discover automatically searches all selected log files and updates the results as you refine your search.

Features include:

• Search across all supported charger logs.
• Filter searches to specific log files (such as OCPP, Diagnsotics).
• Live match counts for each selected log file.
• Per-file match counts to quickly identify where relevant events occurred.
• Highlighted search terms within matching log entries.

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Log-volume histogram

The histogram provides a visual timeline of log activity across the selected time range, helping you identify periods of high activity and error spikes.

Features include:

• Automatic time bucketing based on the selected date range.
• Error events overlaid in red for quick identification.
• Click a bar to zoom directly into that time period.
• Drag across multiple bars to investigate a custom time window.
• Hover tooltips showing the exact number of log and error events.

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Error-focused investigation

Large log sets often contain thousands of informational messages. Discover helps surface the events that require attention.

Features include:

• Error rows highlighted throughout the results table.
• Errors quick filter to display only error entries.
• Live counts for both total matching logs and error logs.

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Log Details

Selecting a log entry opens the Log Details panel, allowing you to inspect the complete event without leaving Discover.

The Log Details view includes:

• Timestamp
• Source log file
• Complete log message
• Raw indexed JSON document
• One-click copy actions for key fields

This makes it easy to inspect parsed metadata, validate indexed fields, or share complete log records during troubleshooting.

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Charger health & data freshness

Before drawing conclusions from log data, it's important to know whether the latest charger data has been received.

When viewing a chargestation, Discover displays a pipeline health summary showing:

• Last OCPP message received from the charger.
• Last diagnostics upload received by the platform.
• Direct access to View Sync Status to request or monitor diagnostics synchronization.
• Data recency indicators so you know how current the displayed logs are.

This helps determine whether you're investigating the latest charger activity or waiting for additional logs to arrive.